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Terms And Conditions

Helicopter Delhi Ride (10 Minutes)


  • Passenger`s are requested to report at 9:30 am for Delhi Darshan 10 Minute Rides &  Delhi Darshan 11:30 am for 20 minutes ride.
  • In case, if passengers are less than 06 for a ride, then passenger will be adjusted in the next available schedule and will be intimated accordingly.
  •  All passengers must carry Government approved Photo ID proof in original for verification at the time of Checking / Boarding, for International tourist (Foreigners) passport in original is required
  • Child below 2 years will be allowed to travel free of charge on providing proof of age, more than 2 year age will be charged full fare.
  • Whereas efforts will be made to accommodate passengers in their own group but this is not always possible as we need to make weight adjustment in preparing of passenger load or accommodate priority seats.
  • The Company reserves to itself the right, without assigning any reason, to cancel or delay the commencement or continuance of the flight or to deviate from the route of the journey or to change the type of aircraft in use without thereby incurring any liability in damages or otherwise to the passengers or any other person on any ground whatsoever. The Company also reserves to itself the right to refuse to carry any person whom it considers unfit to travel or who in the opinion of the Company may constitute a risk to the aircraft or to the persons on board.
  • If at any stage it is found that the aircraft with the booked passengers is overloaded the company will have the right to decide which passenger shall be offloaded and such decision shall be binding on all passengers.
  • In the event of death of a passenger, or any bodily or wound suffered by a passenger which results in permanent disablement incapacitating him from engaging in or being occupied with his usual duties or business occupation, the liability of the carrier for each passenger shall be upto INR RS. 20,00,000 (Twenty Lakhs only)
  • Baggage / Eatables / Mobile phone / Camera will not be allowed in the helicopter.
  • Advance booking passengers will have priority over spot booked passengers.
  • Ticket is not transferable.
  • This travel document is issued by the Company shall be subject to the rules of cancellation per passenger as follows:

1.

0 to 59 minutes

No refund

2.

60 minutes to 23.59 Hours before flight

50 % Refund

3.

24 Hours to 47.59 Hours before flight

70 % Refund

4.

48 Hours or more before flight

95 % Refund

5.

Flight cancellation by Pawan Hans Ltd.

Full refund

6.

No show by passenger

No refund


  • Pawan Hans reserves the right to cancel or delay its flight under circumstances beyond its control for example bad weather conditions, technical defects and government regulations/orders/requirements etc. The liability of Pawan Hans in such event shall be limited to full refund of the fare amount.
  •  PHL Services in Delhi shall be governed by, and construed in accordance with, the laws of India, for any dispute or litigation the courts of Delhi will only have the jurisdiction.
  • Any disputes regarding the said flight subject to Delhi jurisdiction.
  • The refund of the amount w.r.t. the cancelled tickets will take atleast three to four weeks' from the date of cancellation.
  • PHL reserves the right to reschedule the timings of the flights on the same day. The same shall be intimated on the registered Mobile Number/Email Id.

Note:-

a.       Please follow the safety instructions given at the helipad.

b.      For safe helicopter flying it is imperative that weight restriction parameters are adhered to, Pawan Hans Limited, request the passengers to cooperate with its staff in this regard. 

                                     Pawan Hans Limited GST No. 07AAACP1561A1Z1

Delhi Darshan Ride (20 Minutes)


  • Passenger`s are requested to report at 9:30 am for Delhi Darshan 10 Minute Rides & 11:30 Am for Delhi Darshan 20 minutes rides.
  • In case, if passengers are less than 06 for a ride, then passenger will be adjusted in the next available schedule and will be intimated accordingly.
  •  All passengers must carry Government approved Photo ID proof in original for verification at the time of Checking / Boarding, for International tourist (Foreigners) passport in original is required
  • Child below 2 years will be allowed to travel free of charge on providing proof of age, more than 2 year age will be charged full fare.
  • Whereas efforts will be made to accommodate passengers in their own group but this is not always possible as we need to make weight adjustment in preparing of passenger load or accommodate priority seats.
  • The Company reserves to itself the right, without assigning any reason, to cancel or delay the commencement or continuance of the flight or to deviate from the route of the journey or to change the type of aircraft in use without thereby incurring any liability in damages or otherwise to the passengers or any other person on any ground whatsoever. The Company also reserves to itself the right to refuse to carry any person whom it considers unfit to travel or who in the opinion of the Company may constitute a risk to the aircraft or to the persons on board.
  • If at any stage it is found that the aircraft with the booked passengers is overloaded the company will have the right to decide which passenger shall be offloaded and such decision shall be binding on all passengers.
  • In the event of death of a passenger, or any bodily or wound suffered by a passenger which results in permanent disablement incapacitating him from engaging in or being occupied with his usual duties or business occupation, the liability of the carrier for each passenger shall be upto INR RS. 20,00,000 (Twenty Lakhs only)
  • Baggage / Eatables / Mobile phone / Camera will not be allowed in the helicopter.
  • Advance booking passengers will have priority over spot booked passengers.
  • Ticket is not transferable.
  • This travel document is issued by the Company shall be subject to the rules of cancellation per passenger as follows:

1.

0 to 59 minutes

No refund

2.

60 minutes to 23.59 Hours before flight

50 % Refund

3.

24 Hours to 47.59 Hours before flight

70 % Refund

4.

48 Hours or more before flight

95 % Refund

5.

Flight cancellation by Pawan Hans Ltd.

Full refund

6.

No show by passenger

No refund


  • Pawan Hans reserves the right to cancel or delay its flight under circumstances beyond its control for example bad weather conditions, technical defects and government regulations/orders/requirements etc. The liability of Pawan Hans in such event shall be limited to full refund of the fare amount.
  •  PHL Services in Delhi shall be governed by, and construed in accordance with, the laws of India, for any dispute or litigation the courts of Delhi will only have the jurisdiction.
  • Any disputes regarding the said flight subject to Delhi jurisdiction.
  • The refund of the amount w.r.t. the cancelled tickets will take atleast three to four weeks' from the date of cancellation.
  • PHL reserves the right to reschedule the timings of the flights on the same day. The same shall be intimated on the registered Mobile Number/Email Id.

Note:-

a.       Please follow the safety instructions given at the helipad.

b.      For safe helicopter flying it is imperative that weight restriction parameters are adhered to, Pawan Hans Limited, request the passengers to cooperate with its staff in this regard. 

                                    Pawan Hans Limited GST No. 07AAACP1561A1Z1

Kedarnath Yatra


  • All passengers must carry Valid Photo ID proof and Credit/Debit card in original for verification at the time of boarding.

  • For extra passenger weight (beyond 80 kg), passenger is liable to pay applicable amount @Rs.150/-per kg. In case of non-payment of the same, ticket will be treated as cancelled with no refund permissible.

  • Effort will be made to accommodate passengers in their own group. However it may NOT be always possible to accomodate the group / family in the same flight, as we need weight adjustment and preparing of passenger load or to accommodate priority seats.

  • Passengers are required to do biometrics registration for Kedarnath ji Yatra.  It is issued at all important places like Haridwar, Dehradun, Rishikesh, Guptkashi, Phata and bus stand of char dham route in Uttarakhand by the state government.

  • Booking of ticket and schedule is subject to permission of DGCA/ Government of Uttarakhand. In case permission is deferred, Pawan Hans liability would be limited to refund of ticket amount only. Reporting time is not to be confused with boarding time; boarding time may be between 1-2 hours after the reporting time.

  • In case of cancellation of flights due to Bad Weather or Technical fault please get your ticket endorsed only from Pawan Hans official at helipads at Phata or Kedarnath for Refund.

  • The Company reserves to itself the right, without assigning any reason, to cancel or delay the commencement or continuance of the flight or to alter the route or to deviate from the route of the journey or to change the type of aircraft in use without thereby incurring any liability in damages or otherwise to the passengers or any other person on any ground whatsoever. The Company also reserves to itself the right to refuse to carry any person whom it considers unfit to travel or who in the opinion of the Company may constitute a risk to the aircraft or to the person on board.

  • In the event of death of a passenger, or any bodily or wound suffered by a passenger which results in permanent disablement incapacitating him from engaging in or being occupied with his usual duties or business occupation, the liability of the carrier for each passenger shall be INR RS. 10,00,000/-(Ten Lakh only).

  • Check-in baggage allowance for helicopter travel for Adult is 5 kg. per person, cabin baggage and excess baggage is not allowed in helicopter flights.

  • Advance booking passengers will have priority over spot booked passengers. Time mentioned on the ticket is tentative depending on weather conditions. Backlog passengers would be given preference over current passengers in case of bad weather on same day. Decision of company’s local officials at Phata would be final in this regard.

  • This travel document issued by the Company shall be subject to the rules of cancellation as follows:

1.

0 to 239 minutes before departure of flight

No refund

2.

240 minutes to 11:59 Hours before departure of flight

50% Refund, Refund, after deducting Credit Card Transaction Fee as actually charged by the Bank

3.

12 Hours to 23:59 Hours before departure of flight

75% Refund, Refund, after deducting Credit Card Transaction Fee as actually charged by the Bank

4.

24 Hours or more before departure of flight

95% Refund, Refund, after deducting Credit Card Transaction Fee as actually charged by the Bank

5.

Flight cancellation by Pawan Hans Helicopters

100% Refund, Refund, after deducting Credit Card Transaction Fee as actually charged by the Bank

6.

No show by passenger

No refund


  • Pawan Hans reserves the right to cancel or delay its flight under any circumstances beyond its control such as bad weather conditions, technical defects and government regulations/orders/requirements/ Time slots etc. The liability of Pawan Hans in such event shall be limited to full refund of the fare amount only. No accommodation, meals or cost of surface transport would be paid neither any such cost would be reimbursed or compensated.

  • Infant /child will be allowed to travel only with an Adult Passenger. For infant below 2 years 10% of adult fare shall be charged and above 2 years the full fare is applicable. In case of dispute regarding age of Infants, valid proof of age shall be the only deciding factor.

  • The Company is not liable for any loss or damage occasioned by delay in the carriage by air or passengers or baggage. Receipt without complaint of registered baggage on the termination of the journey shall be prima facie evidence that the baggage has been delivered correctly and in good condition.

NOTE:

  1. Please follow the safety instructions given at the helipad.

  2. For safe helicopter flying, it is imperative that weight restriction parameters are followed and adhered to.

  3. Passengers are requested to cooperate with the staff at the helipad and in this regard decision of Pawan Hans official on duty at site shall be final.

                                  Pawan Hans Limited GSTIN: 05AAACP1561A2Z4



  • All passengers must carry Valid Photo ID proof and Credit/Debit card in original for verification at the time of boarding.

  • For extra passenger weight (beyond 80 kg), passenger is liable to pay applicable amount @Rs.150/-per kg. In case of non-payment of the same, ticket will be treated as cancelled with no refund permissible.

  • Effort will be made to accommodate passengers in their own group. However it may NOT be always possible to accomodate the group / family in the same flight, as we need weight adjustment and preparing of passenger load or to accommodate priority seats.

  • Passengers are required to do biometrics registration for Kedarnath ji Yatra.  It is issued at all important places like Haridwar, Dehradun, Rishikesh, Guptkashi, Phata and bus stand of char dham route in Uttarakhand by the state government.

  • Booking of ticket and schedule is subject to permission of DGCA/ Government of Uttarakhand. In case permission is deferred, Pawan Hans liability would be limited to refund of ticket amount onlyReporting time is not to be confused with boarding time; boarding time may be between 1-2 hours after the reporting time.

  • In case of cancellation of flights due to Bad Weather or Technical fault please get your ticket endorsed only from Pawan Hans official at helipads at Phata or Kedarnath for Refund.

  • The Company reserves to itself the right, without assigning any reason, to cancel or delay the commencement or continuance of the flight or to alter the route or to deviate from the route of the journey or to change the type of aircraft in use without thereby incurring any liability in damages or otherwise to the passengers or any other person on any ground whatsoever. The Company also reserves to itself the right to refuse to carry any person whom it considers unfit to travel or who in the opinion of the Company may constitute a risk to the aircraft or to the person on board.

  • In the event of death of a passenger, or any bodily or wound suffered by a passenger which results in permanent disablement incapacitating him from engaging in or being occupied with his usual duties or business occupation, the liability of the carrier for each passenger shall be INR RS. 10,00,000/-(Ten Lakh only).

  • Check-in baggage allowance for helicopter travel for Adult is 5 kg. per person, cabin baggage and excess baggage is not allowed in helicopter flights.

  • Advance booking passengers will have priority over spot booked passengers. Time mentioned on the ticket is tentative depending on weather conditions. Backlog passengers would be given preference over current passengers in case of bad weather on same day. Decision of company’s local officials at Phata would be final in this regard.

  • This travel document issued by the Company shall be subject to the rules of cancellation as follows:

1.

0 to 239 minutes before departure of flight

No refund

2.

240 minutes to 11:59 Hours before departure of flight

50% Refund, Refund, after deducting Credit Card Transaction Fee as actually charged by the Bank

3.

12 Hours to 23:59 Hours before departure of flight

75% Refund, Refund, after deducting Credit Card Transaction Fee as actually charged by the Bank

4.

24 Hours or more before departure of flight

95% Refund, Refund, after deducting Credit Card Transaction Fee as actually charged by the Bank

5.

Flight cancellation by Pawan Hans Helicopters

100% Refund, Refund, after deducting Credit Card Transaction Fee as actually charged by the Bank

6.

No show by passenger

No refund


  • Pawan Hans reserves the right to cancel or delay its flight under any circumstances beyond its control such as bad weather conditions, technical defects and government regulations/orders/requirements/ Time slots etc. The liability of Pawan Hans in such event shall be limited to full refund of the fare amount only. No accommodation, meals or cost of surface transport would be paid neither any such cost would be reimbursed or compensated.

  • Infant /child will be allowed to travel only with an Adult Passenger. For infant below 2 years 10% of adult fare shall be charged and above 2 years the full fare is applicable. In case of dispute regarding age of Infants, valid proof of age shall be the only deciding factor.

  • The Company is not liable for any loss or damage occasioned by delay in the carriage by air or passengers or baggage. Receipt without complaint of registered baggage on the termination of the journey shall be prima facie evidence that the baggage has been delivered correctly and in good condition.

NOTE:

  1. Please follow the safety instructions given at the helipad.

  2. For safe helicopter flying, it is imperative that weight restriction parameters are followed and adhered to.

  3. Passengers are requested to cooperate with the staff at the helipad and in this regard decision of Pawan Hans official on duty at site shall be final.

                                  Pawan Hans Limited GSTIN: 05AAACP1561A2Z4


Govardhan Parikrama Helicopter Ride


  • Passenger`s are requested to report  half an hour before helicopter ride timing.
  • In case, if passengers are less than 05 for a ride, then passenger will be adjusted in the next available schedule and will be intimated accordingly.
  •  All passengers must carry Government approved Photo ID proof in original for verification at the time of Checking / Boarding, for International tourist (Foreigners) passport in original is required
  • Child below 2 years will be allowed to travel free of charge on providing proof of age, more than 2 year age will be charged full fare.
  • Whereas efforts will be made to accommodate passengers in their own group but this is not always possible as we need to make weight adjustment in preparing of passenger load or accommodate priority seats.
  • The Company reserves to itself the right, without assigning any reason, to cancel or delay the commencement or continuance of the flight or to deviate from the route of the journey or to change the type of aircraft in use without thereby incurring any liability in damages or otherwise to the passengers or any other person on any ground whatsoever. The Company also reserves to itself the right to refuse to carry any person whom it considers unfit to travel or who in the opinion of the Company may constitute a risk to the aircraft or to the persons on board.
  • If at any stage it is found that the aircraft with the booked passengers is overloaded the company will have the right to decide which passenger shall be offloaded and such decision shall be binding on all passengers.
  • In the event of death of a passenger, or any bodily or wound suffered by a passenger which results in permanent disablement incapacitating him from engaging in or being occupied with his usual duties or business occupation, the liability of the carrier for each passenger shall be upto INR RS. 20,00,000 (Twenty Lakhs only)
  • Baggage / Eatables / Mobile phone / Camera will not be allowed in the helicopter.
  • Advance booking passengers will have priority over spot booked passengers.
  • Ticket is not transferable.
  • This travel document is issued by the Company shall be subject to the rules of cancellation per passenger as follows:

1.

0 to 59 minutes

No refund

2.

60 minutes to 23.59 Hours before flight

50 % Refund

3.

24 Hours to 47.59 Hours before flight

70 % Refund

4.

48 Hours or more before flight

95 % Refund

5.

Flight cancellation by Pawan Hans Ltd.

Full refund

6.

No show by passenger

No refund


  • Pawan Hans reserves the right to cancel or delay its flight under circumstances beyond its control for example bad weather conditions, technical defects and government regulations/orders/requirements etc. The liability of Pawan Hans in such event shall be limited to full refund of the fare amount.
  •  PHL Services in Govardhan shall be governed by, and construed in accordance with, the laws of India, for any dispute or litigation the courts of Delhi will only have the jurisdiction.
  • Any disputes regarding the said flight subject to Delhi jurisdiction.
  • The refund of the amount w.r.t. the cancelled tickets will take atleast three to four weeks' from the date of cancellation.
  • PHL reserves the right to reschedule the timings of the flights on the same day. The same shall be intimated on the registered Mobile Number/Email Id.

 Note:-

                          a.       Please follow the safety instructions given at the helipad.

b.      For safe helicopter flying it is imperative that weight restriction parameters are adhered to, Pawan Hans Limited, request the passengers to cooperate with its staff in this regard. 

                                     Pawan Hans Limited GST No. 09AAACP1561A1ZX

Machail Operation

  • All passengers must carry Valid Photo ID proof and credit/Debit card in original for verification at the time of boarding.

  • No accommodation or meals are offered to passengers of a cancelled flight. Mata Machail Yatra takes place during mansoon season, whether conditions plays an important role in flight operation there also can be a technical snag because of which flight may not operate. If flight is cancelled full refund of the ticket would be offered. No accommodation, meals or cost of surface transport would be paid neither any such cost would be reimbursed or compensated.

  • Whereas effort will be made to accommodate passengers in their own group but this is NOT always possible as we need to make weight adjustment in preparing of passenger load or to accommodate priority seats.

On verification of the passenger listed above, the J&K police / Security Agency at helipads are requested to permit them to enter the premises of the helipad for the purpose to boarding their flight as listed above.

Terms & Conditions:

  1. In Case of Cancellations of Flights Due to Bad Weather or Technical fault please get your ticket endorsed only from Pawan Hans official at helipads for Refund.

  2. The Company reserves to itself the right, without assigning any reason, to cancel or delay the commencement or continuance of the flight or to alter the stopping place or to deviate from the route of the journey or to change the type of aircraft in use without thereby incurring any liability in damages or otherwise to the passengers or any other person on any ground whatsoever. The Company also reserves to itself the right to refuse to carry any person whom it considers unfit to travel or who in the opinion of the Company may constitute a risk to the aircraft or to the persons on board.

  3. If at any stage it is found that the aircraft with the booked load or passengers is overloaded the company will have the right to decide which passengers or article shall be offloaded and such decision shall be binding. Receipt without complaint of registered baggage on the termination of the journey shall be prima facie evidence that the baggage has been delivered correctly and in good condition.

  4. Personnel baggage liability insurance in respect of damage to or loss of any property caused whilst being carried by a helicopter or in the course of any of the operations of loading or unloading to the extent of Rs. 1,00,000/- (Rupees One lakh) per case.

  5. In the event of death of a passenger, or any bodily or wound suffered by a passenger which results in permanent disablement incapacitating him from engaging in or being occupied with his usual duties or business occupation, the liability of the carrier for each passenger shall be INR RS.20.00 Lakh.

  6. Combined single limit insurance cover (Bodily injury/ property damage/ baggage loss etc), or any of them, caused by an occurrence of arising out of the ownership, maintenance or use of aircraft and as mentioned at point no 7 above, of a minimum of Rs 50,00,00,000 .00(Rupees Fifty crore), or to the minimum amount laid down by the prescribed authority, for any occurrence , whichever is higher.

  7. Check-in baggage allowance for helicopter travel for Adult is 10 kg. Per person, cabin baggage and excess baggage are not allowed in helicopter flights.

  8. Advance booking passengers will have priority over spot booked passengers.

  9. This travel document issued by the Company shall be subject to the rules of cancellation as follows:

    1.

    12 Hours before flight Departure

    No Show, No refund

    2.

    12 to 24 Hours before flight Departure

    50% Refund of the Total Fare

    3.

    25 Hours to 47.59 Hours before flight Departure

    80% Refund of the Total Fare

    4.

    Up to 48 Hours before flight Departure

    90% Refund of the Total Fare

    5.

    Flight cancellation by Pawan Hans Helicopters

    Full refund

  10. Pawan Hans reserves the right to cancel or delay its flight under circumstances beyond its control for example bad weather conditions, technical defects and government regulations/orders/requirements etc. The liability of Pawan Hans in such event shall be limited to full refund of the fare amount.

  11. Any disputes regarding the said flight subject to Delhi jurisdiction.

Note:-

    1. Please follow the safety instructions given at the helipad.

    2. For safe helicopter flying it is imperative that weight restriction parameters are adhered to, Pawan Hans Limited, request the passengers to cooperate with its staff in this regard. 

  • All passengers must carry Valid Photo ID proof and credit/Debit card in original for verification at the time of boarding.

  • No accommodation or meals are offered to passengers of a cancelled flight. Mata Machail Yatra takes place during mansoon season, whether conditions plays an important role in flight operation there also can be a technical snag because of which flight may not operate. If flight is cancelled full refund of the ticket would be offered. No accommodation, meals or cost of surface transport would be paid neither any such cost would be reimbursed or compensated.

  • Whereas effort will be made to accommodate passengers in their own group but this is NOT always possible as we need to make weight adjustment in preparing of passenger load or to accommodate priority seats.

On verification of the passenger listed above, the J&K police / Security Agency at helipads are requested to permit them to enter the premises of the helipad for the purpose to boarding their flight as listed above.

Terms & Conditions:

  1. In Case of Cancellations of Flights Due to Bad Weather or Technical fault please get your ticket endorsed only from Pawan Hans official at helipads for Refund.

  2. The Company reserves to itself the right, without assigning any reason, to cancel or delay the commencement or continuance of the flight or to alter the stopping place or to deviate from the route of the journey or to change the type of aircraft in use without thereby incurring any liability in damages or otherwise to the passengers or any other person on any ground whatsoever. The Company also reserves to itself the right to refuse to carry any person whom it considers unfit to travel or who in the opinion of the Company may constitute a risk to the aircraft or to the persons on board.

  3. If at any stage it is found that the aircraft with the booked load or passengers is overloaded the company will have the right to decide which passengers or article shall be offloaded and such decision shall be binding. Receipt without complaint of registered baggage on the termination of the journey shall be prima facie evidence that the baggage has been delivered correctly and in good condition.

  4. Personnel baggage liability insurance in respect of damage to or loss of any property caused whilst being carried by a helicopter or in the course of any of the operations of loading or unloading to the extent of Rs. 1,00,000/- (Rupees One lakh) per case.

  5. In the event of death of a passenger, or any bodily or wound suffered by a passenger which results in permanent disablement incapacitating him from engaging in or being occupied with his usual duties or business occupation, the liability of the carrier for each passenger shall be INR RS.20.00 Lakh.

  6. Combined single limit insurance cover (Bodily injury/ property damage/ baggage loss etc), or any of them, caused by an occurrence of arising out of the ownership, maintenance or use of aircraft and as mentioned at point no 7 above, of a minimum of Rs 50,00,00,000 .00(Rupees Fifty crore), or to the minimum amount laid down by the prescribed authority, for any occurrence , whichever is higher.

  7. Check-in baggage allowance for helicopter travel for Adult is 10 kg. Per person, cabin baggage and excess baggage are not allowed in helicopter flights.

  8. Advance booking passengers will have priority over spot booked passengers.

  9. This travel document issued by the Company shall be subject to the rules of cancellation as follows:

    1.

    12 Hours before flight Departure

    No Show, No refund

    2.

    12 to 24 Hours before flight Departure

    50% Refund of the Total Fare

    3.

    25 Hours to 47.59 Hours before flight Departure

    80% Refund of the Total Fare

    4.

    Up to 48 Hours before flight Departure

    90% Refund of the Total Fare

    5.

    Flight cancellation by Pawan Hans Helicopters

    Full refund

  10. Pawan Hans reserves the right to cancel or delay its flight under circumstances beyond its control for example bad weather conditions, technical defects and government regulations/orders/requirements etc. The liability of Pawan Hans in such event shall be limited to full refund of the fare amount.

  11. Any disputes regarding the said flight subject to Delhi jurisdiction.

Note:-

    1. Please follow the safety instructions given at the helipad.

    2. For safe helicopter flying it is imperative that weight restriction parameters are adhered to, Pawan Hans Limited, request the passengers to cooperate with its staff in this regard. 

Mysuru Dussehra Mela

Terms & Conditions – Mysuru Dussehra Mela

 

1. Passenger`s are requested to report 60 minutes before the departure.

2. In case, if passengers are less than 05 for a ride, then passenger will be adjusted in the next available schedule and will be intimated accordingly.

3. All passengers must carry Government approved Photo ID proof in original for verification at the time of Checking / Boarding, for International tourist (Foreigners) passport in original is required

4. Child below 2 years will be allowed to travel free of charge on providing proof of age, more than 2 year age will be charged full fare.

5. Whereas efforts will be made to accommodate passengers in their own group but this is not always possible as we need to make weight adjustment in preparing of passenger load or accommodate priority seats.

6. The Company reserves to itself the right, without assigning any reason, to cancel or delay the commencement or continuance of the flight or to deviate from the route of the journey or to change the type of aircraft in use without thereby incurring any liability in damages or otherwise to the passengers or any other person on any ground whatsoever. The Company also reserves to itself the right to refuse to carry any person whom it considers unfit to travel or who in the opinion of the Company may constitute a risk to the aircraft or to the persons on board.

7. If at any stage it is found that the aircraft with the booked passengers is overloaded the company will have the right to decide which passenger shall be offloaded and such decision shall be binding on all passengers.

8. In the event of death of a passenger, or any bodily or wound suffered by a passenger which results in permanent disablement incapacitating him from engaging in or being occupied with his usual duties or business occupation, the liability of the carrier for each passenger shall be upto INR RS. 20,00,000 (Twenty Lakhs only)

9. Baggage / Eatables / Mobile phone / Camera will not be allowed in the helicopter.

10. Advance booking passengers will have priority over spot booked passengers.

11. Ticket is not transferable.

12. This travel document is issued by the Company shall be subject to the rules of cancellation per passenger as follows:

1.

0 to 59 minutes

No refund

2.

60 minutes to 23.59 Hours before flight

50 % Refund

3.

24 Hours to 47.59 Hours before flight

70 % Refund

4.

48 Hours or more before flight  

95 % Refund

5.

Flight cancellation by Pawan Hans Ltd.

Full refund

6.

No show by passenger

No refund

 

13. Pawan Hans reserves the right to cancel or delay its flight under circumstances beyond its control for example bad weather conditions, technical defects and government regulations/orders/requirements etc. The liability of Pawan Hans in such event shall be limited to full refund of the fare amount.

14. PHL Services in Mysuru shall be governed by, and construed in accordance with, the laws of India, for any dispute or litigation the courts of  Delhi will only have the jurisdiction.

15. Any disputes regarding the said flight subject to Delhi jurisdiction.

16. The Refund Amount policy i.e amount shall be received within 20 Working Days from the date of cancellation

Note:-

a. Please follow the safety instructions given at the helipad.

b. For safe helicopter flying it is imperative that weight restriction parameters are adhered to, Pawan Hans Limited, request the passengers to cooperate with its staff in this regard. 

Daman and Diu


Terms & Conditions – Daman Diu

1. Passenger`s are requested to report 60 minutes before the departure.

2. In case, if passengers are less than 05 for a ride, then passenger will be adjusted in the next available schedule and will be intimated accordingly.

3. All passengers must carry Government approved Photo ID proof in original for verification at the time of Checking / Boarding, for International tourist (Foreigners) passport in original is required

4. Child below 2 years will be allowed to travel free of charge on providing proof of age, more than 2 year age will be charged full fare.

5. Whereas efforts will be made to accommodate passengers in their own group but this is not always possible as we need to make weight adjustment in preparing of passenger load or accommodate priority seats.

6. The Company reserves to itself the right, without assigning any reason, to cancel or delay the commencement or continuance of the flight or to deviate from the route of the journey or to change the type of aircraft in use without thereby incurring any liability in damages or otherwise to the passengers or any other person on any ground whatsoever. The Company also reserves to itself the right to refuse to carry any person whom it considers unfit to travel or who in the opinion of the Company may constitute a risk to the aircraft or to the persons on board.

7. If at any stage it is found that the aircraft with the booked passengers is overloaded the company will have the right to decide which passenger shall be offloaded and such decision shall be binding on all passengers.

8. In the event of death of a passenger, or any bodily or wound suffered by a passenger which results in permanent disablement incapacitating him from engaging in or being occupied with his usual duties or business occupation, the liability of the carrier for each passenger shall be upto INR RS. 20,00,000 (Twenty Lakhs only)

9. Baggage / Eatables / Mobile phone / Camera will not be allowed in the helicopter.

10. Advance booking passengers will have priority over spot booked passengers.

11. Ticket is not transferable.

12. This travel document is issued by the Company shall be subject to the rules of cancellation per passenger as follows:

1.

0 to 59 minutes

No refund

2.

60 minutes to 23.59 Hours before flight

50 % Refund

3.

24 Hours to 47.59 Hours before flight

70 % Refund

4.

48 Hours or more before flight  

95 % Refund

5.

Flight cancellation by Pawan Hans Ltd.

Full refund

6.

No show by passenger

No refund

 

13. Pawan Hans reserves the right to cancel or delay its flight under circumstances beyond its control for example bad weather conditions, technical defects and government regulations/orders/requirements etc. The liability of Pawan Hans in such event shall be limited to full refund of the fare amount.

14. PHL Services in Daman Diu shall be governed by, and construed in accordance with, the laws of India, for any dispute or litigation the courts of  Delhi will only have the jurisdiction.

15. Any disputes regarding the said flight subject to Delhi jurisdiction.

16. The Refund Amount policy i.e amount shall be received within 20 Working Days from the date of cancellation

 

Note:-

a. Please follow the safety instructions given at the helipad.

b. For safe helicopter flying it is imperative that weight restriction parameters are adhered to, Pawan Hans Limited, request the passengers to cooperate with its staff in this regard. 

Terms & Conditions – Daman Diu


1. Passenger`s are requested to report 60 minutes before the departure.

2. In case, if passengers are less than 05 for a ride, then passenger will be adjusted in the next available schedule and will be intimated accordingly.

3. All passengers must carry Government approved Photo ID proof in original for verification at the time of Checking / Boarding, for International tourist (Foreigners) passport in original is required

4. Child below 2 years will be allowed to travel free of charge on providing proof of age, more than 2 year age will be charged full fare.

5. Whereas efforts will be made to accommodate passengers in their own group but this is not always possible as we need to make weight adjustment in preparing of passenger load or accommodate priority seats.

6. The Company reserves to itself the right, without assigning any reason, to cancel or delay the commencement or continuance of the flight or to deviate from the route of the journey or to change the type of aircraft in use without thereby incurring any liability in damages or otherwise to the passengers or any other person on any ground whatsoever. The Company also reserves to itself the right to refuse to carry any person whom it considers unfit to travel or who in the opinion of the Company may constitute a risk to the aircraft or to the persons on board.

7. If at any stage it is found that the aircraft with the booked passengers is overloaded the company will have the right to decide which passenger shall be offloaded and such decision shall be binding on all passengers.

8. In the event of death of a passenger, or any bodily or wound suffered by a passenger which results in permanent disablement incapacitating him from engaging in or being occupied with his usual duties or business occupation, the liability of the carrier for each passenger shall be upto INR RS. 20,00,000 (Twenty Lakhs only)

9. Baggage / Eatables / Mobile phone / Camera will not be allowed in the helicopter.

10. Advance booking passengers will have priority over spot booked passengers.

11. Ticket is not transferable.

12. This travel document is issued by the Company shall be subject to the rules of cancellation per passenger as follows:

1.

0 to 59 minutes

No refund

2.

60 minutes to 23.59 Hours before flight

50 % Refund

3.

24 Hours to 47.59 Hours before flight

70 % Refund

4.

48 Hours or more before flight  

95 % Refund

5.

Flight cancellation by Pawan Hans Ltd.

Full refund

6.

No show by passenger

No refund

 

13. Pawan Hans reserves the right to cancel or delay its flight under circumstances beyond its control for example bad weather conditions, technical defects and government regulations/orders/requirements etc. The liability of Pawan Hans in such event shall be limited to full refund of the fare amount.

14. PHL Services in Daman Diu shall be governed by, and construed in accordance with, the laws of India, for any dispute or litigation the courts of  Delhi will only have the jurisdiction.

15. Any disputes regarding the said flight subject to Delhi jurisdiction.

16. The Refund Amount policy i.e amount shall be received within 20 Working Days from the date of cancellation

 

Note:-

a. Please follow the safety instructions given at the helipad.

For safe helicopter flying it is imperative that weight restriction parameters are adhered to, Pawan Hans Limited, request the passengers to cooperate with its staff in this regard.

Hampi Helicopter Ride

Terms & Conditions –  Hampi Helicopter Ride 2017

 

1. Passenger`s are requested to report 60 minutes before the departure.

2. In case, if passengers are less than 05 for a ride, then passenger will be adjusted in the next available schedule and will be intimated accordingly.

3. All passengers must carry Government approved Photo ID proof in original for verification at the time of Checking / Boarding, for International tourist (Foreigners) passport in original is required

4. Child below 2 years will be allowed to travel free of charge on providing proof of age, more than 2 year age will be charged full fare.

5. Whereas efforts will be made to accommodate passengers in their own group but this is not always possible as we need to make weight adjustment in preparing of passenger load or accommodate priority seats.

6. The Company reserves to itself the right, without assigning any reason, to cancel or delay the commencement or continuance of the flight or to deviate from the route of the journey or to change the type of aircraft in use without thereby incurring any liability in damages or otherwise to the passengers or any other person on any ground whatsoever. The Company also reserves to itself the right to refuse to carry any person whom it considers unfit to travel or who in the opinion of the Company may constitute a risk to the aircraft or to the persons on board.

7. If at any stage it is found that the aircraft with the booked passengers is overloaded the company will have the right to decide which passenger shall be offloaded and such decision shall be binding on all passengers.

8. In the event of death of a passenger, or any bodily or wound suffered by a passenger which results in permanent disablement incapacitating him from engaging in or being occupied with his usual duties or business occupation, the liability of the carrier for each passenger shall be upto INR RS. 20,00,000 (Twenty Lakhs only)

9. Baggage / Eatables / Mobile phone / Camera will not be allowed in the helicopter.

10. Advance booking passengers will have priority over spot booked passengers.

11. Ticket is not transferable.

12. This travel document is issued by the Company shall be subject to the rules of cancellation per passenger as follows:

1.

0 to 59 minutes

No refund

2.

60 minutes to 23.59 Hours before flight

50 % Refund

3.

24 Hours to 47.59 Hours before flight

70 % Refund

4.

48 Hours or more before flight  

95 % Refund

5.

Flight cancellation by Pawan Hans Ltd.

Full refund

6.

No show by passenger

No refund

 

13. Pawan Hans reserves the right to cancel or delay its flight under circumstances beyond its control for example bad weather conditions, technical defects and government regulations/orders/requirements etc. The liability of Pawan Hans in such event shall be limited to full refund of the fare amount.

14. PHL Services in  Hampi Helicopter Ride shall be governed by, and construed in accordance with, the laws of India, for any dispute or litigation the courts of  Delhi will only have the jurisdiction.

15. Any disputes regarding the said flight subject to Delhi jurisdiction.

16. The Refund Amount policy i.e amount shall be received within 20 Working Days from the date of cancellation

17. Refund of ticket amount shall not be entertained through credit card/Debit card T&Cs.. All payments shall be released as per the Terms and Conditions of PHL  printed on Ticket and accepted by the customer.

 

        Note:-

a. Please follow the safety instructions given at the helipad.

b. For safe helicopter flying it is imperative that weight restriction parameters are adhered to, Pawan Hans Limited, request the passengers to cooperate with its staff in this regard.

Shimla Chandigarh Shimla

 Terms & Conditions – Shimla Chandigarh Shimla

1Passengers shall report 45 minutes before the departure of flight at airport

2. HPTDC bus services will be available on chargeable basis from Shimla City – Lift to Shimla Airport and Shimla Airport to Shimla City.

3. Per passenger 10 Kg baggage is allowed in bag size of Hand baggage - Height 55cm (22 inches), Length 35cm (14 inches), width 20cm (8 inches) - Total 110 cm.

4. All passengers must carry their Aadhar card/Pan Card/Driving license or Photo ID proof in original for verification at the time of Checking / Boarding, for International tourist (Foreigners) passport in original is required.

5.Child below 2 years will be allowed to travel free of charge on providing proof of age, more than 2 year age will be charged full fare.

6. Whereas efforts will be made to accommodate passengers in their own group but this is not always possible as we need to make weight adjustment in preparing of passenger load or accommodate priority seats.

 7.The Company reserves the right, to cancel or delay the commencement or continuance of the flight or to deviate from  the route of the journey or to change the type of aircraft in use without thereby incurring any liability in damages or otherwise to the passengers or any other person on any ground whatsoever. The Company also reserves to itself the right to refuse to carry any person whom it considers unfit to travel or who in the opinion of the Company may constitute a risk to the aircraft or to the persons on board.

8.If at any stage it is found that the aircraft with the booked passengers is overloaded the company will have the right to decide which passenger shall be offloaded and such decision shall be binding on all passengers.

9.Passengers insurance as per the applicable policy of the carrier.

10. Advance booking passengers will have priority over spot booked passengers.

11. Ticket is not transferable.

  12. This travel document is issued by the Company shall be subject to the rules of cancellation per passenger as follows:

      1

0 to 59 minutes

 No refund

 2

60 minutes to 23.59 Hours before flight

50 % Refund

3

24 Hours to 47.59 Hours before flight

 70 % Refund

4

48 Hours or more before flight

95 % Refund

5

Flight cancellation by Pawan Hans Ltd.

Full refund

6

 No show by passenger

 No refund

13. Pawan Hans reserves the right to cancel or delay its flight under circumstances beyond its control for example bad weather conditions, technical defects and government regulations/orders/requirements etc. The liability of Pawan Hans in such event shall be limited to full refund of the fare amount.

14. PHL Services in Shimla Chandigarh Shimla  shall be governed by,  and construed in accordance with, the laws of India, for any dispute or litigation the  courts of Delhi will only have the jurisdiction. Any disputes regarding the said flight subject to Delhi jurisdiction.

 15. The Refund Amount policy i.e amount shall be received within 20 Working Days from the date of cancellation.

16. The carriage of certain hazardous materials, like aerosols, fireworks,and flammable liquids,aboard the aircraft is forbidden. if you do not understand these restrictions, further information may be obtained from your airline.

 17. Fare Details (1st July Onwards)

Chandigarh – Shimla

Shimla-Chandigarh

Basic Fare

Rs. 2948

Basic Fare

Rs.3100

GST (5%)

Rs.147

GST (5%)

Rs.155

UDF

Rs.250

PSF

Rs.153

PSF

Rs. 154

PSS

Rs.91

Total

Rs.3499

Total

Rs.3499


19. Heli-Taxi services between Shimla-Chandigarh-Shimla sector is being governed under the administration of Govt. of        Himachal Pradesh.
20. Any disputes regarding the said flight subject to Delhi jurisdiction.

    Note:- 

a. Please read the safety instructions guide in the aircraft.

b. Liquids are not allowed in flight.

    c. For safe helicopter flying it is imperative that weight restriction parameters are adhered to, Pawan Hans Limited, request the passengers to cooperate with its staff in this regard. 



 Terms & Conditions – Shimla Chandigarh Shimla

1. Passengers shall report 45 minutes before the departure of flight at airport

2. HPTDC bus services will be available on chargeable basis from Shimla City – Lift to Shimla Airport and Shimla Airport to Shimla City.

3. Per passenger 10 Kg baggage is allowed in begsize of Hand baggage - Height 55cm (22 inches), Length 35cm (14 inches), width 20cm (8 inches) - Total 110 cm.

4. All passengers must carry their Aadhar card/Pan Card/Driving license or Photo ID proof in original for verification at the time of Checking / Boarding, for International tourist (Foreigners) passport in original is required.

5.Child below 2 years will be allowed to travel free of charge on providing proof of age, more than 2 year age will be charged full fare.

6. Whereas efforts will be made to accommodate passengers in their own group but this is not always possible as we need to make weight adjustment in preparing of passenger load or accommodate priority seats.

 7.The Company reserves the right, to cancel or delay the commencement or continuance of the flight or to deviate from  the route of the journey or to change the type of aircraft in use without thereby incurring any liability in damages or otherwise to the passengers or any other person on any ground whatsoever. The Company also reserves to itself the right to refuse to carry any person whom it considers unfit to travel or who in the opinion of the Company may constitute a risk to the aircraft or to the persons on board.

8.If at any stage it is found that the aircraft with the booked passengers is overloaded the company will have the right to decide which passenger shall be offloaded and such decision shall be binding on all passengers.

9.Passengers insurance as per the applicable policy of the carrier.

10. Advance booking passengers will have priority over spot booked passengers.

11. Ticket is not transferable.

  12. This travel document is issued by the Company shall be subject to the rules of cancellation per passenger as follows:

      1

0 to 59 minutes

 No refund

 2

60 minutes to 23.59 Hours before ?ight

50 % Refund

3

24 Hours to 47.59 Hours before ?ight

 70 % Refund

4

48 Hours or more before ?ight

95 % Refund

5

Flight cancellation by Pawan Hans Ltd.

Full refund

6

 No show by passenger

 No refund

13. Pawan Hans reserves the right to cancel or delay its flight under circumstances beyond its control for example bad weather conditions, technical defects and government regulations/orders/requirements etc. The liability of Pawan Hans in such event shall be limited to full refund of the fare amount.

14. PHL Services in Shimla Chandigarh Shimla  shall be governed by,  and construed in accordance with, the laws of India, for any dispute or litigation the  courts of Delhi will only have the jurisdiction. Any disputes regarding the said flight subject to Delhi jurisdiction.

 15. The Refund Amount policy i.e amount shall be received within 20 Working Days from the date of cancellation.

16. The carriage of certain hazardous materials, like aerosols, fireworks,and flammable liquids,aboard the aircraft is forbidden. if you do not understand these restrictions, further information may be obtained from your airline.

 17. Fare Details (1st July Onwards)

Chandigarh – Shimla

Shimla-Chandigarh

Basic Fare

Rs. 2948

Basic Fare

Rs.3100

GST (5%)

Rs.147

GST (5%)

Rs.155

UDF

Rs.250

PSF

Rs.153

PSF

Rs. 154

PSS

Rs.91

Total

Rs.3499

Total

Rs.3499

18. Heli-Taxi services between Shimla-Chandigarh-Shimla sector is being governed under the administration of Govt. of  Himachal Pradesh.

    Note:- 

a. Please read the safety instructions guide in the aircraft.

b. Liquids are not allowed in flight.

    c. For safe helicopter flying it is imperative that weight restriction parameters are adhered to, Pawan Hans Limited, request the passengers to cooperate with its staff in this regard.